Terms of service

Terms of Service

Last Updated: July 2026

Welcome to Homkare. These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or using our website, you agree to comply with these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. Acceptance of Terms

By using the Homkare website, you confirm that:

You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
The information you provide is accurate, complete, and up to date.
You agree to comply with all applicable laws and regulations while using our website.

2. Products & Services

Homkare offers home care and cleaning products for personal and household use.

We make every effort to ensure that product descriptions, images, pricing, and specifications are accurate. However, slight variations in product color, packaging, or fragrance may occur due to manufacturing updates or screen display differences.

We reserve the right to modify, discontinue, or limit the availability of any product without prior notice.

3. Pricing & Payments

All prices are listed in Indian Rupees (INR).
Prices include applicable taxes unless otherwise stated.
Payment must be completed before order processing, except for eligible Cash on Delivery (COD) orders.
We reserve the right to correct pricing errors or cancel orders resulting from incorrect pricing.

4. Order Acceptance

After placing an order, you will receive an order confirmation email or SMS.

Order confirmation does not guarantee acceptance. Homkare reserves the right to refuse or cancel any order due to:

Product unavailability
Pricing or technical errors
Suspected fraudulent activity
Incomplete or incorrect customer information

If payment has already been received for a cancelled order, the amount will be refunded to the original payment method.

5. Shipping & Delivery

Shipping and delivery timelines are estimates and may vary depending on your location and courier operations.

Please refer to our Shipping Policy for complete shipping information.

6. Returns & Refunds

Returns, replacements, and refunds are governed by our Return & Refund Policy.

Customers are encouraged to review the policy before placing an order.

7. User Responsibilities

By using this website, you agree that you will not:

Use the website for any unlawful or fraudulent purpose.
Attempt to gain unauthorized access to our systems.
Upload malicious software, viruses, or harmful code.
Copy, reproduce, or misuse website content without written permission.
Interfere with the proper functioning of the website.

8. Intellectual Property

All content available on this website, including:

Logos
Brand name
Product images
Graphics
Text
Icons
Website design

is the property of Homkare or its licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written consent.

9. Limitation of Liability

To the maximum extent permitted by law, Homkare shall not be liable for any indirect, incidental, special, or consequential damages arising from:

Use or inability to use the website
Product misuse
Delayed deliveries
Technical interruptions
Third-party service failures

Our maximum liability shall not exceed the amount paid by you for the product giving rise to the claim.

10. Product Usage

Customers should use Homkare products only as directed on the product label.

Homkare is not responsible for damage or injury resulting from improper use, misuse, or failure to follow the product instructions.

Keep cleaning products out of reach of children and pets.

11. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Third-Party Services

Our website may use third-party payment gateways, logistics providers, and other service providers.

Homkare is not responsible for the policies or practices of these third-party services.

13. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice.

The updated version will be posted on this page with the revised "Last Updated" date.

Continued use of the website after changes are published constitutes acceptance of the revised Terms.

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts in Meerut, Uttar Pradesh.